1993 - 1997
PAYMENT
SOLUTIONS
San Diego, CA.
Account Manager
- Managed over 150 diverse commercial accounts which included
monitoring operations to ensure profitability for check guarantee
service.
- Contacted accounts monthly to ensure needs were being met.
- Processed adjustments for accounts over submissions or
decreasing balances.
- Traveled to numerous locations nation-wide to assist in
servicing accounts.
- Prepared routine correspondence with regard to servicing
accounts.
Operations Supervisor
- Responsible for monitoring operations and budgets on a monthly
basis.
- Oversaw administrative clerks, file clerks, data entry clerks,
purchasing inspector and quality assurance auditors.
- Hired and trained personnel, and conducted performance
appraisals.
ACHIEVEMENTS
- Maintained an average of approximately 58% profitability for
account base.
- Recognized as "Employee of the Month" three times.
- Wrote and implemented training and procedure manual for the
operations department which is currently used company-wide.
1992 - 1993
COMPUTER
CITY
San Diego, CA.
Customer Service Supervisor
- Responsible for planning, review and analysis of operational
goals.
- Hired, trained, supervised, and evaluated staff of 35.
- Accountable for inventory, fixed assets and cash.
- Responsible for sales and service of computers and accessories.
1989 - 1992
NORTH
ISLAND NAVY EXCHANGE
San Diego, CA.
Retail Operations Supervisor
- Oversaw all operations for three branches, and supervised,
trained, and evaluated staff of 30.
- Planned operational budgets and goals for three branches, and
ensured that goals were met/exceeded.
- Responsible for inventory and cash.
- Generated periodic reports and compiled data.
- Conducted analysis of materials and labor costs to monitor
profitability.
- Attended monthly corporate budget meetings and conducted
presentations with regard to status of operations budgets.
ACHIEVEMENTS
- Received "Superior Accomplishment Recognition Awards"
twice.
Street address
6258B Ibis Avenue Ewa Beach, HI 96706-3330
Electronic mail address
[email protected]
FAX number
808-499-6022
Home phone
808-499-6022
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Company Name
Official Title of Position, and date held
Description of most noteworthy personal achievements.
Company Name
Official Title of Position, and date held
Description of most noteworthy personal achievements.